It’s been longer now that I’ve been "off" Zaino and using conventional waxes. My car was just done yesterday with a solid coat of Zymol Carbon, and it looks great. One thing I did notice, however, is the detail in the finish. They only put one coat on that I know of, but when you look at reflections, they have a waviness that I did not see with Zaino. It also didn’t cover up swirl marks as thoroughly as Zaino. Mind you, this was one coat and might have something to do with this. Seems when I used the Zymol cleaner wax with two coats, this wasn’t very obvious, and the finish looked a bit deeper. One thing that I’m sure about now is the dust thing I mentioned before. Regular wax attracts more dust hands down when compared to Zaino. I have to use my California Duster daily now instead of every other or even every third day.
I’m not totally done trying the Zymol stuff out yet, as I still want to try their quick detailers ("Field Glaze, Detail Shine Renewal and Enhancer Spray") for between washes and waxes. I also have to get through my box of assorted brands and products, too. I think I’ll use them mostly on the Jeep.
Archive for September, 2007
They even e-mailed me a chat log. This is right out of one of those customer service articles.
This is an automated email sent from Dell Chat. The following information is a log of your session. Please save the log for your records.
Your session ID for this incident is 13881944.Time Details
09/21/2007 10:42:52AM
System: “Thank you for choosing Chat support. The next representative will be available to assist you shortly. While waiting, check some of our self support options above. No fear, you won’t lose your place in line!”09/21/2007 10:43:02AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_crashanalysis?c=us&l=en&s=gen“09/21/2007 10:43:12AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_pccheckup?c=us&l=en&s=gen“09/21/2007 10:43:22AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_transferowner?c=us&l=en&s=gen“09/21/2007 10:43:32AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_warrantystatus?c=us&l=en&s=gen“09/21/2007 10:43:42AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_community?c=us&l=en&s=gen“09/21/2007 10:44:26AM
Session Transferred to Queue (US.Commercial.TS.Core.Inspiron)09/21/2007 10:44:27AM
System: “Thank you for choosing Chat support. The next representative will be available to assist you shortly. While waiting, check some of our self support options above. No fear, you won’t lose your place in line!”09/21/2007 10:44:36AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_crashanalysis?c=us&l=en&s=gen“09/21/2007 10:44:46AM
URL Shown: “http://support.dell.com/support/topics/global.aspx/support/chat/en/chat_pccheckup?c=us&l=en&s=gen“09/21/2007 10:44:47AM
Session Started with Agent (CSS_CONSTANCE_118452)09/21/2007 10:44:50AM
Agent (CSS_CONSTANCE_118452): “Thank you for patiently waiting. You have reached Dell Hardware Warranty Chat Support. My name is Constance and I will be assisting you today. In order for me to help you, can you provide details about the issue you?re having?”09/21/2007 10:45:50AM
Richard Stiles: “Hello.”09/21/2007 10:45:56AM
Richard Stiles: “I need support for a monitor NOT associated with this service tag. I just entered the service tag from a very old machine because the system wouldn’t let me proceed without one. the problem is with my monitor (order number 456494585). The problem is that
at the monitor pivots/rotates on its axis and will not stay level. It slants off the the right. This makes it hard read and use. The monitor has not moved, nor have I even used the pivot feature.09/21/2007 10:46:20AM
Richard Stiles: “I don’t know if this can be fixed, if I need to send it in for service, or what.”09/21/2007 10:46:43AM
Richard Stiles: “I can prop the thing up with a pencil, but as soon as I bump the desk, it dislodges.”09/21/2007 10:48:00AM
Agent (CSS_CONSTANCE_118452): “I apologize for the inconvenience, but we are experiencing very high network traffic today. There may be delays in our communication as a result.”09/21/2007 10:48:22AM
Richard Stiles: “Ok, do what you need to do.”09/21/2007 10:50:20AM
Agent (CSS_CONSTANCE_118452): “I understand how you feel about the monitor, and will gladly make it my job to resolve this issue for you.”09/21/2007 10:50:34AM
Agent (CSS_CONSTANCE_118452): “Before we begin, can I have you to verify the company name or name of the owner of the system please? Also are you chatting about the ( LAT A300ST ) listed on your account?”"09/21/2007 10:51:31AM
Richard Stiles: “That service tag is from a machine I used several years ago.”09/21/2007 10:51:39AM
Richard Stiles: “I don’t even have it anymore.”09/21/2007 10:52:11AM
Richard Stiles: “I had to enter a service tag so the system would allow me to contact support. The problem is that the monitor I’m seeking assistance with doesn’t have a service tag.”09/21/2007 10:52:30AM
Richard Stiles: “That old service tag would be for a laptop from a public school district.”09/21/2007 10:52:31AM
Agent (CSS_CONSTANCE_118452): “We need a service tag # of a system that you do have Richard?”09/21/2007 10:52:41AM
Richard Stiles: “Ok…”09/21/2007 10:52:45AM
Richard Stiles: “Hang on…”09/21/2007 10:53:02AM
Agent (CSS_CONSTANCE_118452): “Sure”09/21/2007 10:53:33AM
Richard Stiles: “XXXXXXX”09/21/2007 10:53:36AM
Richard Stiles: “Try that one”09/21/2007 10:54:18AM
Agent (CSS_CONSTANCE_118452): “Let me check this.”09/21/2007 10:54:54AM
Richard Stiles: “That service tag is registered to XXXXXXX XXXXX (my fiance).”09/21/2007 10:55:03AM
Richard Stiles: “The machine is sitting right next to me”09/21/2007 10:55:14AM
Richard Stiles: “…”09/21/2007 10:56:31AM
Richard Stiles: “…”09/21/2007 10:56:51AM
Agent (CSS_CONSTANCE_118452): “Yes”09/21/2007 10:56:55AM
Richard Stiles: “…”09/21/2007 10:57:00AM
Richard Stiles: “Yes what?”09/21/2007 10:57:01AM
Agent (CSS_CONSTANCE_118452): “It appears you have reached the incorrect chat group for your system. For best results, please use the link at http://www.dell.com/chatsupport. Would you like me to transfer you to the correct chat group now?”09/21/2007 10:57:13AM
Richard Stiles: “???????????”09/21/2007 10:57:16AM
Richard Stiles: “Sure, whatever.”09/21/2007 10:57:21AM
Agent (CSS_CONSTANCE_118452): “To be sure do you have he express service code # for system?”09/21/2007 10:57:23AM
Richard Stiles: “Transfer away”09/21/2007 10:57:55AM
Richard Stiles: “As I told you–I need service for a monitor. It DOES NOT have an express service number on it.”09/21/2007 10:58:16AM
Richard Stiles: “Just transfer me, and I’ll deal with the next person”09/21/2007 10:58:41AM
Agent (CSS_CONSTANCE_118452): “No not for the monitor. I need the express service code # of the service tag # you gave me.”09/21/2007 10:59:10AM
Richard Stiles: “I don’t see that anywere”09/21/2007 10:59:24AM
Richard Stiles: “Is it on the PC case, or is that a software-generated number?”09/21/2007 10:59:50AM
Agent (CSS_CONSTANCE_118452): “The express service code is all numbers. If this is a desktop, look on the front of the tower under the flap if you have one or look on the sides of the tower.”09/21/2007 11:00:46AM
Richard Stiles: “I see it”09/21/2007 11:00:47AM
Richard Stiles: “XXX-XXX-XXX-XX”09/21/2007 11:01:43AM
Richard Stiles: “…”09/21/2007 11:02:05AM
Agent (CSS_CONSTANCE_118452): “Ok. I will have to transfer you the correct dept so that they can replace the monitor under this system.”09/21/2007 11:02:56AM
Richard Stiles: “It’s not the monitor from this system that’s having the trouble, though!”09/21/2007 11:02:57AM
Richard Stiles: “I told you that.”09/21/2007 11:03:21AM
Richard Stiles: “This is for another, separate monitor from order number XXXXXXXXX.”09/21/2007 11:03:29AM
Richard Stiles: “This is a stand-alone monitor.”09/21/2007 11:03:43AM
Richard Stiles: “With no Service Tag or Express Service Code”09/21/2007 11:03:54AM
Agent (CSS_CONSTANCE_118452): “I understand that Richard.”09/21/2007 11:04:18AM
Richard Stiles: “Ok.”09/21/2007 11:04:29AM
Agent (CSS_CONSTANCE_118452): “They still s should be able to replace the monitor under this system as long as you can provide them the monitor serial # and as long as it is still in warranty.”09/21/2007 11:04:31AM
Richard Stiles: “Then just transfer me or whatever you need to do now.”09/21/2007 11:04:37AM
Richard Stiles: “Cool.”09/21/2007 11:06:13AM
Agent (CSS_CONSTANCE_118452): “Thanks for holding.”09/21/2007 11:06:18AM
Richard Stiles: “…”09/21/2007 11:06:39AM
Agent (CSS_CONSTANCE_118452): “Please use these numbers for future questions on this issue: case #175377658″09/21/2007 11:06:41AM
Agent (CSS_CONSTANCE_118452): “Please hold while I get you transferred now. Have a good day.”09/21/2007 11:07:06AM
Richard Stiles: “…”09/21/2007 11:07:09AM
Session EndedIf you require further assistance, please visit us at support.dell.com
Another happy recipient of quality titanium leaves with a smile.
Nobel Biocare Tapered Groovy WP 4.3 x 13mm TiUnite
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Engaged. 9/31/07 at 9:45pm aboard the Molar Marauder II on Lake Ozark, MO. Starlit sky. Down on one knee. Family awaiting on the back deck with two bottles of Dom Perignon. Happy girl. Happy me!
